Positive Dental is Actually Negative

Dear Reader

If you stumbled upon this page while looking for reviews for dentists in Hyderabad or Positive Dental clinic, you are at the right place. I have done nothing but shared my experience with positive dental which was far from positive. But you are wise and I don't want you to go by my words alone. Check the facts by yourself and pay them a visit. But before you start your treatment with them, think again and assess the risk you might be taking, afterall it's your teeth.


If you are looking for a quick summary of this large write up here it is:

i) Unprofessional staff, dentists are perhaps interns from some colleges performing surgeries on unsuspecting people risking their well being.

ii) Every time you visit, you will see new faces, you will not be treated by the same doctor who started your treatment. This is the most risky part of dental treatment.

iii) You will be given recommendation to go for unnecessary treatments. If you are an IT professional, chances are you will end up paying a huge premium on actuall cost of treatment. That's a norm in Madhapur area - we pay a premium of being IT professionals.

iv) Unprofessional way of keeping dental history. Still following old way of writing patient's names in register. Not worth the money you will be charged. Similar quality of service you can get in a govertment hospital for free.

If you need more details of what made me list down such observations - read on:

Now, I have problems with my teeth dating back to 2005. I accidentaly keep chipping my teeth and then have to get a filling done. I had ignored one such broken tooth which led to a painful root canal treatment. In 2005 I used to live in Begumpet area because Hi Tech city was just a small village during that time and my IT company was located in Somajiguda. I got that tooth (upper chewing) fixed at Vivekanand Dental Hospital near Pulla Reddy Sweet shop in Somajiguda. Doctor was some Mr Reddy, and he was nice and polite and really did his job well. I got a root canal treatment and a filling of a nearby tooth which was also chipped. Then in late 2005, I moved to Madhapur area. Within 3-4 months the crown that was put on my RCT tooth came out. It was horrible and painful. I went back to Vivekanand Hospital and they got me a new crown immediately for no cost. They took the responsibility of replacing the crown. They had neatly kept the records of treatments and visits I made and they handled it professaionally.

Fast forward to 2010, I got my another tooth chipped. This time lower chewing tooth. It was very painful whenever anything cold or hot touches the sensitive part of the tooth. I decided to go to Vivekanand Hospital again. But upon recommendation of one of my friends who had been to newly opened positive dental clinic for some treatment, I decided to give it a try. I acted lazy thinking Somajiguda is too far and it's better to have a dentist near the house.

Positive Dental Clinic in Madhapur, Hi Tech city (opposite the police station signal) had opened sometime in Early 2010. I know, because I had shifted to Kavuri Hills recently from Kondapur area just a walk away from Positive Dental clinic. There were ads and a pursuasive promotional campaign when it opened.

So I went to Positive dental and a nice lady did the initial check up. Since it had opened new, there was no consultation fee at that time. She recommended some of the treatments (cleaning the stains, and a couple of fillings). I decided to go for fillings. When I went to surgery chair, it was some other gentleman who performed the fillings. He did a good job.

I made the payment. Since I had left my phone number with them, they kept calling me to get the cleaning done, while I kept postponing. They persistently kept calling for a month, so I finally decided that let me get the cleaning also done.

When I went to the clinic again to get the cleaning done. The receptionist was different, and doctors were also different. There was a different annoying lady this time who did the cleaning. She looked more like a student than an actual dentist. She did cleaning with an annoying face, and kept pestering me to keep my mouth open. Now, you can understand how long a person keep the mouth open - jaws start aching. So I told her - 'Mam, I don't get this done everyday. My jaws are aching, so let me just relax and then you can start again'. Her way of doing cleaning was clearly showing she was just a student, may be doing her intership or something. Overall very unprofessional and I am happy I didn't get any complicated thing done on my teeth by her.

I also kept visiting the Clinic with my friend who also has weak teeth and keeps getting them chipped every now and then. I was always surprised to see a new receptionist every time and except for one doctor everybody else used to be new. We almost visited every three months for regular check ups and sometimes for some fillings.

A month ago, I had gone to for a trek and during that time I got another tooth chipped. Next day I got an appointment with the Positive dental to get it fixed. When I arrived I saw a new receptionist as usual and a new doctor again. This young dude looked like a student again. I told him I got my tooth chipped. But he did his regular check up and recommended two fillings and some laser therapy for gingivitus and cleaning overall amounting to 5-6k. I just told him to do the fillings.

He was also a big brainless idiot. He kept asking me to keep my mouth open and open more during 15 minutes treatment. I told him again the same thing I told the previous woman. But this *(*(#($*, after filling the tooth grind my natural tooth on the other side of filling. I didn't realise it until I came out of clinic and ate something and it felt sensitive on the tooth. I felt scared because exposed tooth is the first step towards another root canal. I kept brushing with Sensodyne to make sure that sensitivity goes away but I need to get it checked soon to make sure no big damage has occurred.

After a few days, I went again with my friend whose filling came out suddenly after just 3 months. This time again there were new people around and new doctors except one. Every time you go there they insist on getting registered again. They don't have any computer to maintain the records and still using old method of writing records in registers. If one has to get their dental hisotry, I think they will have to give an RTI application and wait for months because their records are just so messed up.

The height was the way doctor treated this time. When my friend mentioned that filling came out just after a couple of months, doctor said they don't take guarantee of the fillings. She also said we will have to do an X-ray to see if root canal is required. My friend asked, if you did the filling, and before filling you scrape off all the infectious tooth and then fill the gap with filling so that nothing can enter the tooth, not even water or air. Then how come you are saying that root canal might be required. This comment made the doctor start condescending us. She started saying - that's not our problem and we don't care how you maintain your teeth. Your eating habits might be the cause. My friend said - I brush teeth twice a day and I don't eat stones, what eating habits are you talking about. She simply said - get the X-ray done or just leave. When we said we want to see the doctor who did this filling, she said I am in this hospital for more than a year and I never saw you. It was shocking. When my friend asked for the dental history, they said give a written application and come after a few weeks.

This pissed me off. My friend was talking so politely with the doctor and she being the doctor started speaking loudly and anything that came in her mouth. Her staff also joined and they all started targetting my friend. It was an aweful experience. I felt cheated since I had been to the hospital three times and got so many treatments done. Now, I was worried that out of 5-6 fillings I had done here how many will come out and when.

It was a serious breach of trust, but I will not allow such frauds to keep looting the society. So my next action would be to lodge a complaing may be FIR against these idiots. Whatever damage has been done to me is irrevocable, but I hope that others also don't fall in this trap.

Please evaluate their services on your own. If you are visiting them, check the quality of their record keeping, see that every month or so if you go there you will see new faces. What treatments are you been recommended by them - if you are an IT guy, your bill will be always more than a reasonable cost with unnecessary treatments. Most shocking part of it was a review I was going through, where it was mentioned that doctors in such clinics are given yearly targets to achieve a revenue which forces them to give such recommendation. Moreover they serious lack professionalism and appear more like bunch of impolite people who don't have any experience at all.

My final words for you - be careful. Dentist, barber and a spiritual guru - we should choose only once and with great caution. Stay Healthy, Stay fit!

07-01-2010...

Listening to 'nothing else matters' with a 'while x < n' loop where x is currently 5 and n is unknown. Was trying to write something in the project paper also called case study, but nothing comes in mind. What challenges were faced and how we met those challenges - I don't remember anymore.

Google talk, ibnlive, ibmmainframes, cricinfo, blogger, gmail - 5 tabs open in my IE 8.0. My team mate asks if the meeting is there, I ask my onsite coordinator:

Me: Hey buddy, do we have call today?
OC: do we need?
Me: Ofcourse..
OC: ?
Me: Not..
OC: hehehe.. ok we will have it tomorrow.. ;)
Me: ok then.. c u tom.. ;) bye
OC: bye

A colleague comes and asks a question on SYNCSORT. Am I busy? Ofcourse. But I can spare time to help people. Helped, resolved - yeah, I can work with SORT.

Another year gone by - and now I am the cube of 3, cube root of 19683 and square root of 729. Mom was crying - 'beta bahut duur rehta hai', so not feeling very good about that. Felt like going back home and driving taxi, as I usually think.

Well, life's moving on. What else!

PS: Oh! Did I mention my desktop sucks!

deadlines...

I've got outlook on my machine. I've got sticky notes on my desk (also at home, which were stolen from office after office hours). I've got a things-to-do diary. What else is required to remember that I need to deliver what I committed? Only thing left is to write tattoos all over the body like tiny memos to remind myself that I've got to do the same shit on different days.

IT's NOT rocket science..

Well, all you there in the IT world. Just understand that it's not rocket science. I am not trying to discourage but that's the truth, and sooner it is accepted the better it is. Here simple layman ideas find a better place because the people you are serving don't like rockets and scientists. All they are interested in is 2 + 2 = 4 and NOT how it is calculated. And when time budget and resources are burrying the projects and your tired IT arse further down in the ground you don't think about rockets, you think how to escape.

It sounds sh** but I am talking from my experience. So we are going through a data migration exercise and we have to migrate addresses from one system into another. And in the source system the addresses are present in free text format which can hold 4 lines and 160 characters in all. But the target system accepts the data in a particular format - Street in one field, Building in one field, Town, Region, Post Code etc etc - and can hold only upto 120 characters. And no existing functionality had to be changed in the target system. So these sources addresses had to be formatted and accommodated in the target format.

And since the source addresses were free form text and users being ethnically, psychologically and emotionally different, each of those 20,000 addresses had their own way of being written there.

So yours truly thought why can't we clean such addresses and migrate them across to target system by automating the cleaning process instead of asking the users to clean the whole data. I thought like a rocket scientist. While entering an address how a person usually thinks? He writes city the last, before that street, before that building and before that first line of address like c/o So and So. Oh no. There can be just two lines of address also, not necessarily all the lines will be present. Wait, some lines may be more than 30 characters, some more than 20. Some lines will have explicit house (Flaunders House, Westminster House..) or street (Fleet Street, Dame Street, Park Road..) phew!

And so I started building this cleaner routine in REXX and the code kept on becoming fatter and fatter. At last out of those 20,000 addresses this routine cleaned up around 90% of the addresses. Phew! I thought this will be my magnum opus of this year. Two days before production rollout, business users tell me - we are not able to map the address of source system properly to the target system. I said what the f*** (in my mind) - that may not happen always because addresses are not structured properly and need lot of readjustments before they are migrated across. They say - no, we want one to one mapping because our dim brains cannot understand what you are talking about. Somehow, we escaped saying "You didn't recognize this during UAT and previous testing sprints, now suddenly you are waking up from your slumber when we are two days away from going live. We cannot change code at this stage and this has to go the way it is now." We had to hold them on ransom and get them to accept it the way it was.

But it triggered in me a thought that we shouldn't really think so much when it comes to data migrations. There should be one to one mapping. Forget about intelligent address deciphering routines which might have taken inputs from psychology, ergonomics, ethicity or even evolution. Ultimately what matters is your audience should understand what's really happening.

It's true. Because now when I look at my magnum opus, I myself cannot understand what it does!

Keeping the logic simple and understandable is very important, so that in future if someone looks at the code things become clear in just an instant. That's the reason, I think, someone once said - it is very easy to write in difficult words, but very difficult to write in simple words.

what next..

When a project is nearing its end and your role is fading away in the overall work, you are faced with a strange sense of insecurity and a frequent question - "what should I do now?" - buzzing inside your head. This is the right time to give your thoughts a correct directions - which is what I once called "Vector Instrospection" (Instrospection with a direction). Following are some dos and don'ts fitting this period of dilemma which I found here.

Do:

* Find out what jobs are currently out there by using job portals like naukri.com.
* Register for jobs by email, and get the latest vacancies sent direct to your PC.
* Register your CV with job portals, that recruiters can take a look online at what you can offer them.
* Think about where you want to be in the long-term, and consider what jobs will help you to get there.
* Consider a new sector to avoid being stuck in a rut. How can you use your transferable skills? Which employers are recruiting at the moment?
* Consider the skills and experience you need to reach your career milestones. What skills are in demand?
* Research the major employers in your sector who might help you to achieve your career goals. It is increasingly unlikely that you will remain with the same employer for the next 20 years. Find out more with our company directory.
* In the short-term, assess what you want from your next job. Consider:
o salary;
o increased responsibility;
o opportunities for training and development;
o more time with your family, friends, hobbies;
o to continue living in the same area;
o to move to another part of the country.
* Money may not be your motive for changing jobs, but work out what you need to earn to cover any extra costs such as travel, childcare, loss of benefits such as pension, or a company car.
* Also, think about your work:life balance. Do you really want to be the boss's boss if it means giving up leisure time, long holidays or seeing your kids during the week? It is becoming more common to want to balance your home and work responsibilities. See our flexible working advice.

Don't:

* Wait until you resign or lose a job before you work out your future career plan. Start now so you're ready when the time comes.
* Apply for jobs without a career plan or goal in mind. You are wasting your own time and that of potential employers.

let there be bugs...

Programmers! Always in a battle against infinite possibilities and limited lines of code, limited time, limited budget and limited patience! And on top of them all limited brain.

We start development. We think we can do it all. We think we can code a perfect program. Huh! What's the big deal.

We start testing. We think those bugs are fixable. Ah! How silly. We will fix them rightaway. Tiny bugs - here we come.

We start integration testing. We think, other programmer's code sucks. We think - she must change her code - dim wit! But then compassion takes over and we believe in hope. We change our own code and move on. Don't look back - no regrets.

We start system testing. We think, we need a break. But then we change the code, add new lines to it, but we know we are slowly losing it to anonymity.

Users start testing. We wish we could go on a long vacation which would never end. Can do no more. We have already run the scripts 107 times. Someone take it away from us. We don't do anything anymore. Someone pushes us - do it! do it! do it!

Code goes live - and we say - Never again. It's ok to be imperfect. Let's just evolve. Don't be perfect. Let there be bugs.

team meat...

Believe me, this is from a real life incident. There exists a cabal of very high profile managers, drawing millions of vanilla rupees with chocolate toppings of perks every year, who when want to send a meeting request to their team to discuss a burning project show stopper send a note something like this:

Ironical as it may seem - the gathering actually turns out to be nowhere near to a team meeting. It actually justifies the words which appeared in its coming - TEAM MEAT. There is no agenda, there are no meet me details or a room - a perfect aspirant of the book "101 ways of how not to set up meetings".

Here is how such meeting's life cylce goes - first attendee will ask second attendee about the meeting details, surprised that they both don't know - they will go to third attendee to see if she knew. Until all attendees are covered (except the geeky ones, who like to think that it is their prerogative not to attend any team meeting) this process continues and become a meeting unto itself to discuss why the meeting details were not sent. When nothing comes out of this discussion - everyone decides to go for a short break to get a cup of coffee to ward this interim meeting's after effects.

Five minutes before the actual meat (meeting) - everyone's looking at each other's face to find where the meeting is. And then suddenly - like the 'Big Brother' reality show, an akaashvaani (annoucement) happens 'Big Brother ne aap sabhi ko so-and-so room mein ikattha hone ko kaha hai' (Big Brother wants all of you to gather in so-and-so room). There is tension of a vote-out in everybody's face - 'aaj kiska watt lagega' (who gets the beating today). Everyone's making their excuses in their minds, everyone's thinking of what to say in the meeting without any agenda, where anything can be expected.

After gathering his flock in the room and making them wait for a few minutes - the saddist, the voyeurist Big Brother appears in his incorrigible unmistakable appearance. In a two hour call - first 20 minutes go in deciding what the agenda should be. Next 20 minutes go in deciding who will speak what and how much and about what. And also, who will not be allowed to speak at all. Then next 20 minutes go in finding out and targetting a bakra (scapegoat) who can silently take up all the insult and aspersions which are coming his or her way.

After one hour - some sincere guy loses his or her patience and says something which nobody likes and next 20 minutes go in settling the dirt down. Last 40 minutes are the most crucial ones. Because this is the time when the Big Brother asks the most difficult question - 'Who is preparing the MoM'? At this time - some people wish the earth tore in two parts beneath their feet and swallowed them, and some wish a meteor fall on Big Brother's dim head. Then some poor fresher has to open her notepad and start pretending that she will do it (but in her mind she is thinking what the heck did we discuss here.)

Now the last 20 minutes - everyone looks at the sincere guy and try to make some sense out of his subject matter expertise displayed very vaguely by his poor communication skills. Big Brother with his big mouth says 'great analysis Sincere Guy' and then blurts out actions on each of the team members as if giving a sermon on the mount and the poor girl jotting down as if writing another new testament.

Even after so much of blamebrainstorming - 10 minutes are left out of alloted 2 hours for the meeting. Then Big Brother takes a soft stand and asks the question which everyone was waiting to hear - is there any other issue? - because this question marks the coming of end and people who were holding their bladders for last two hours can go out and spill their frustration on to the toilet, thinking of how they would want to beat the sh** out of You-Know-Who.

Alas! Life is unfair. Skills are so unfairly scattered. When will I get to become the Big Brother!

quick and dirty...

I am currently a small drop of tasteless technical skill in the large ocean of strategic migrations. Among big waves of business process analysts, programme managers, solution architects, implementation managers and project managers, I exist as a tiny insignificant and expendable ripple that’s called a developer. By a random divine decree, which some people call fate and others coincidence, this tiny wave got a chance to whirl along with big waves and behold the glory with which they exist in this corporate valley.

Data cleansing is an important part of any migration exercise. It’s like letting go of the old and useless, and adapting to the new and useful. Migrating from an old technology to a new technology, from an old business model to a new business model always requires data cleansing to be performed on the source data.

Some of the data currently under the scope of migration needs to be migrated ASAP because it has intricate dependencies with timelines and budget. To clean and data-migrate this piece, a poor developer (not me) had come up with a ‘quick and dirty’ approach. As soon as projector projected the slide on the wall with ‘QUICK & DIRTY’ written on it, there was a burst of laughter among the members of the elite solution club. Visibly, everyone could comprehend the hidden vulgarity. For those of you who are naïve and unaware of the latent dilettante (which I hope will be very few) when someone says ‘quick & dirty’ in an American accent, it feels more like coming directly from the Sunny Leone’s or Sativa Rose’s mouth from an X rated movie. (WARNING: Please be careful if you get curious and start google-ing these names in your office systems.)

Dirty minds, if you ask me. Or may be naive big-shots who don't have knowledge of programming terms. Because according to Wikipedia, “Quick-and-dirty is a term used in reference to anything that is an easy way to implement a kludge. Its usage is popular among programmers, who use it to describe a crude solution or programming implementation that is imperfect, inelegant, or otherwise inadequate, but which solves or masks the problem at hand, and is generally faster and easier to put in place than a proper solution.”

Well, the poor person who made the slide had other intentions, in line with the wikipedia definitions. Intentions were to “quickly” set up the data even if that meant data was “not so clean” or “dirty”. Well, obviously he was misunderstood by the elite cabal. Idea was simple – given the data has no use for future processing, is static and drives no revenues or reports and needs to be set up one-off just for the reference in the database, there is no point spending time and money on cleaning the data to give it a correct & meaningful shape. After intermittent bursts of laughters and grins among all big waves, the plan is (still under review) to keep it quick and dirty, until ofcourse the management cabal comes up with some "calm and clean" ideas!

case study...

This is a real life incident which happened this morning.

Context: Last night Developer 1 (D1) sent across a mail saying task XYZ cannot be done because current code (which is reused from an existing code base with minor tweaks) doesn’t have those pieces of instructions which can handle the inputs we are receiving and so we are ignoring the inputs as of now and we will need a discussion on the same.

Manager 1 comes in.

M1: Hi D1! What is it I am hearing? Why can’t we do that?

D1: Hi M1. Current code is taken from the existing code base which doesn’t handle what we expect. Also, we had conveyed the same earlier that this would not be possible to customize the accounts with current code and that all accounts will inherit their parent’s characteristics.

M1: But why aren’t we handling that? That means the design was flawed? B1 (M1’s boss) had clearly told that the code has to be reusable. Then the code should be able to do that. Why is it not doing that then?

D1: Well, because it is built that way. If we want that code to do extra tasks then it will require extra development work.

M1: slightly pissed off look… B1 will push it blah blah blah… (D1 doesn’t understand the lingo…) Costs are blah blah blah… Timelines are blah blah blah…

D1: startled look… silent...

M1: startled look… silent for a while... Ok! Can you just do some analysis and let us know why it was not done and what would it take to do it?

D1: hiding frustration behind a poor smile… Sure M1. I will let you know.

M1 goes and D1 puts his ear phones back and starts listening to Linkin Park.

Manager 2 comes in.

M2: Hi D1, how are you! I hope you are aware of the new requirement with respect to the accounts. Before we discuss anything, let me just say I am totally with you in and I totally agree that current code cannot do what it is expected to do.

D1: Hi M2.

M2: Can you just tell me, what’s the problem we are facing?

D1: Yes M2. The new inputs expect the new accounts to be customizable at child level. Till now, the code has been built in such a way that all the accounts inherit the characteristics of the parent account. In order to do that, we will have to do some extra development.

M2: Can you tell me, what are the extra attributes that are required to be customized at child level?

D1: Attributes, like billing frequency, billing currency, billing addresses and contact persons.

M2: Do you have any idea how many such clients are there?

D1: Nope. I will confirm with D2 and let you know.

M2: I think, just suggest what you feel… will it be a good idea to load all the accounts as current code does. And then write a small add-on script which will then take those additional attributes and write into the database.

D1: M2! D2 has confirmed that there are 14 such accounts.

M2: Will it be possible to set them up manually, instead of writing a script especially for them? D1! Can you please analyse both the options – setting them up manually, or writing an add on script to load only account specific data after main script runs, and let us know which option will be quicker, cheaper and better?

D1: Sure M2. I will get back to you in next 2 hours.

M2: Thanks D1.

D1: No probs M2.

M2 goes and D1 closes his windows media player and starts analysing the problem.

the win-win manager...

passing by...